Privacy Policy

1. Introduction

dewa68 ("we", "us", "our") operates the online betting and gaming platform accessible at https://dewa68.cam. We are committed to protecting the privacy and personal data of every individual who visits, registers, or transacts on our platform (each referred to as "you", "your", or "Member").

This Privacy Policy describes how dewa68 collects, receives, uses, stores, shares, transfers, and disposes of personal data in the course of operating our platform and providing betting, casino, and gaming services. It applies to all personal data processed by dewa68 regardless of the medium through which it was collected, including our website, mobile-optimized site, customer support channels, and promotional communications.

By registering a dewa68 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any aspect of this policy, you should stop using the dewa68 platform and contact us to request closure of your account.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and dewa68.

2. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" means any information that relates to an identified or identifiable natural person, including but not limited to name, date of birth, identification number, contact details, financial information, and online identifiers such as IP addresses or cookies.
• "Processing" means any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, transmission, erasure, or destruction.
• "Data Controller" means dewa68, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" means any third party that processes personal data on behalf of dewa68 under a contractual agreement, such as payment processors, identity verification providers, and cloud infrastructure providers.
• "Consent" means any freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "KYC" (Know Your Customer) means the identity verification processes required by dewa68 to confirm your identity and comply with anti-money laundering (AML) obligations.
• "Cookies" means small text files placed on your device by the dewa68 website to enable functionality, improve user experience, and collect analytical data.

3. Categories of Personal Data We Collect

dewa68 collects the following categories of personal data from its Members and website visitors:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (to verify that you are 21 years of age or older).
• Indonesian national identification number (NIK from KTP) or passport number.
• Residential address, city, and province (e.g., Jakarta, Surabaya, Bandung, Bali).
• Email address and mobile phone number registered to your account.
• Selfie or photograph submitted for facial verification (where applicable).

3.2 Financial and Transaction Data

• Bank account details associated with deposits and withdrawals (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata account numbers).
• E-wallet account identifiers (e.g., registered OVO, DANA, GoPay, ShopeePay, or LinkAja phone numbers).
• Cryptocurrency wallet addresses used for USDT deposits or withdrawals.
• Transaction history including deposit amounts, withdrawal requests, and dates in Indonesian Rupiah (IDR) or cryptocurrency equivalent.
• Bonus claims, wagering activity, and win/loss records.

3.3 Technical and Usage Data

• IP address, browser type and version, device type, operating system, and screen resolution.
• Pages visited on the dewa68 platform, time spent on each page, and navigation paths.
• Login timestamps, session durations, and geographic location inferred from IP address.
• Game preferences, betting history, and patterns of platform use.
• Cookie identifiers and similar tracking technologies as described in Section 10.

3.4 Communications Data

• Messages sent to dewa68 via live chat, email, or WhatsApp support channels.
• Responses to surveys, promotions, or market research you choose to participate in.
• Feedback, complaints, and dispute records submitted to our support team.

4. How We Collect Your Personal Data

dewa68 collects personal data through the following channels:

4.1 Direct Collection

Information you provide voluntarily during account registration, KYC identity verification, payment setup, support interactions, or participation in promotions and surveys. This includes your name, contact details, identification documents, and bank account information.

4.2 Automated Collection

Technical and usage data collected automatically as you browse and interact with the dewa68 platform. This includes data collected via cookies, web beacons, server logs, and similar technologies. We collect IP addresses, session data, and device identifiers to maintain platform security, detect fraud, and improve user experience.

4.3 Third-Party Sources

dewa68 may receive personal data from the following third parties to supplement information we have collected directly:

• Identity Verification Providers: To cross-reference your identification documents against government databases and confirm your identity during KYC.
• Payment Processors: To confirm transaction statuses, detect payment fraud, and comply with AML regulations when processing bank transfers or e-wallet transactions.
• Fraud Prevention Services: To enrich our internal risk assessments with industry-wide fraud signals and flagged device identifiers.
• Analytics Providers: Aggregated or pseudonymized behavioral data used to understand how Members use the platform and improve our product offering.

5. Purposes for Which We Process Your Data

dewa68 processes your personal data for the following specific and legitimate purposes:

Purpose	Data Used
Account registration and identity verification (KYC)	Name, date of birth, ID number, address, photograph
Processing deposits and withdrawals	Bank account, e-wallet identifiers, transaction history
Delivering betting, casino, and gaming services	Account data, game history, betting records
Customer support and dispute resolution	Contact data, communications records, account history
Fraud prevention and platform security	IP address, device data, transaction patterns
AML compliance and regulatory obligations	Identity data, financial transaction records
Responsible gaming monitoring and interventions	Betting patterns, session data, deposit history
Marketing and promotional communications (with consent)	Email, phone number, game preferences
Platform analytics and product improvement	Usage data, navigation paths, device information

dewa68 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or where otherwise required by applicable law.

6. Legal Basis for Processing

dewa68 relies on the following legal bases when processing your personal data:

• Contractual Necessity: Processing that is necessary to perform our contract with you — specifically, to maintain your account, process deposits and withdrawals, settle bets, and deliver our gaming services as outlined in the Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and financial record-keeping mandates.
• Legitimate Interests: Processing necessary for dewa68's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and product analytics — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for which you have provided explicit, informed c onsent, particularly for marketing communications and non-essential cookies. You may withdraw your consent at any time by contacting our support team or adjusting your cookie preferences.

7. Sharing Your Personal Data

dewa68 does not sell, rent, or trade your personal data to any third party for their independent commercial use. We may share your personal data only in the following limited and controlled circumstances:

7.1 Service Providers and Data Processors

We engage carefully vetted third-party service providers who process personal data on our behalf under binding contractual agreements that require them to maintain the confidentiality and security of your data and prohibit them from using it for any purpose beyond what we have instructed. These providers include:

• Payment processors and banking partners facilitating transactions through BCA, BRI, BNI, Mandiri, and other Indonesian financial institutions.
• E-wallet integration partners for OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Cryptocurrency processing services for USDT transactions.
• Identity verification and KYC service providers.
• Cloud infrastructure and data hosting providers operating under internationally recognized security certifications.
• Customer support platform providers (live chat, ticketing systems).
• Fraud detection and cybersecurity service providers.
• Game software providers (e.g., Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft) who may receive session identifiers to facilitate game delivery and fairness auditing.

7.2 Legal and Regulatory Authorities

dewa68 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where we are legally required or compelled to do so, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of dewa68, our Members, or the general public.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of dewa68's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such change via the email address registered to your account and will ensure that adequate data protection safeguards are in place before any transfer takes place.

7.4 Aggregated and Anonymized Data

dewa68 may share aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you with third parties for research, analytics, product development, or promotional purposes. This does not constitute a disclosure of personal data.

8. Data Retention

dewa68 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account membership and for a period of at least 5 years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of 7 years following the date of each transaction, as required for financial compliance and audit purposes.
• KYC and identity documents: Retained for the duration of your membership and for 5 years after account closure. Original documents are stored in encrypted form and access is strictly limited to authorized compliance personnel.
• Communications and support records: Retained for 3 years following the resolution of any dispute or the last contact with our support team, whichever is later.
• Marketing consent records: Retained until you withdraw consent or close your account, plus an additional 12 months to evidence compliance.
• Technical and usage logs: Typically retained for 12 months for security monitoring and fraud detection purposes, after which they are aggregated or deleted.

When personal data is no longer required for any legitimate purpose, dewa68 will securely delete or anonymize it in accordance with our internal data destruction protocols.

9. Security Measures

dewa68 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

9.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your device and dewa68 servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). Look for the padlock icon in your browser's address bar when using our platform.
• Data Encryption at Rest: Sensitive personal data, including identification documents and financial details, is encrypted at rest using AES-256 encryption on our servers.
• Two-Factor Authentication (2FA): dewa68 supports optional 2FA for Member accounts. We strongly recommend enabling 2FA to add an additional layer of protection against unauthorized account access.
• Firewalls and Intrusion Detection: Our platform is protected by enterprise-grade firewalls, intrusion detection systems (IDS), and distributed denial-of-service (DDoS) mitigation services.
• Regular Penetration Testing: dewa68 commissions independent security audits and penetration tests at regular intervals to identify and remediate vulnerabilities before they can be exploited.

9.2 Organizational Safeguards

• Access to personal data is strictly limited to dewa68 personnel and authorized third parties who have a legitimate need to process it. We operate on a principle of least privilege — staff are granted only the minimum level of access required to perform their role.
• All staff with access to personal data receive mandatory data protection training upon joining and annually thereafter.
• We maintain a documented incident response plan for data security breaches. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected Members promptly and take all necessary steps to contain the incident.

10. Cookies and Tracking Technologies

dewa68 uses cookies and similar tracking technologies to operate and improve our platform, analyze usage patterns, and deliver relevant content. The following categories of cookies are used on the dewa68 website:

10.1 Strictly Necessary Cookies

These cookies are essential for the dewa68 platform to function correctly. They enable core features such as session management, authentication, security validation, and load balancing. You cannot opt out of strictly necessary cookies while using our platform, as they are required for basic operation.

10.2 Functional Cookies

These cookies remember your preferences and settings — such as your selected language, preferred odds format, and regional time zone (WIB, WITA, or WIT) — so that you do not need to re-configure them on each visit. Functional cookies enhance your dewa68 experience but are not required for core platform operation.

10.3 Analytical Cookies

dewa68 uses analytical cookies to collect aggregated, pseudonymized data about how Members navigate and interact with our platform. This data helps us understand which features are most popular, identify usability issues, and prioritize product improvements. Analytical cookies do not identify you personally.

10.4 Marketing Cookies

With your consent, dewa68 may use marketing cookies to deliver relevant promotional content and measure the effectiveness of our advertising campaigns. You may withdraw consent for marketing cookies at any time by adjusting your browser settings or contacting our support team.

Most modern browsers allow you to control and delete cookies through their settings. Please note that disabling certain categories of cookies may affect the functionality of the dewa68 platform. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation.

11. Your Rights Over Your Personal Data

As a Member of dewa68, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will respond to verified requests within 30 days.

• Right to Access: You have the right to request a copy of the personal data that dewa68 holds about you, together with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your account profile page.
• Right to Erasure ("Right to be Forgotten"): You may request that dewa68 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that we may be unable to fully comply where retention is required by law (e.g., AML record-keeping obligations).
• Right to Restrict Processing: You may request that dewa68 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested or while an objection is being considered.
• Right to Data Portability: Where processing is based on your consent or on a contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes, or where processing is based on our legitimate interests and you believe your interests override ours.
• Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right Not to be Subject to Automated Decision-Making: dewa68 may use automated systems for fraud detection and responsible gaming monitoring. Where such automated decisions significantly affect your account (e.g., an account restriction), you have the right to request human review of that decision.

12. Minors and Age Verification

dewa68 strictly prohibits the use of our platform by individuals under the age of 21. We do not knowingly collect personal data from minors. During account registration, all applicants are required to confirm their date of birth and submit valid government-issued identification to verify that they meet the minimum age requirement of 21 years.

If dewa68 becomes aware that a Minor has registered an account or provided personal data without parental consent, we will immediately suspend the account, delete all associated personal data, and reverse any transactions in accordance with our Terms & Conditions. If you are a parent or guardian and believe your child has created a dewa68 account, please contact our support team at [email protected] immediately.

13. Changes to This Privacy Policy

dewa68 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When we make material changes, we will notify you by:

• Sending a notification to the email address registered to your dewa68 account.
• Displaying a prominent notice on the dewa68 homepage or within your account dashboard.
• Updating the "Last Updated" date at the bottom of this page.

Your continued use of the dewa68 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to remain informed about how we protect your data.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dewa68 handles your personal data, please reach out to us through the following channels:

• Email: [email protected] — mark your email subject line as "Privacy Policy Inquiry" or "Data Rights Request" for priority routing to our Data Protection team.
• Live Chat: Available 24/7 on the dewa68 platform. Our Indonesian-speaking agents can assist with general privacy questions and escalate data rights requests to the appropriate team.
• WhatsApp Support: Available 09:00–23:00 WIB. Contact details are provided in your account dashboard after registration.

We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve substantive data rights requests within 30 calendar days of receiving a verified request.

Last Updated: January 2026
Version: 2.0
This Privacy Policy supersedes all previous versions and is effective immediately upon publication.